Intermountain Gas Service Territory
Proudly serving Southern Idaho since 1961. We currently serve 75 communities across the Snake River Plain.
GETTING NATURAL GAS SERVICE TO YOUR HOME, BUSINESS, OR DEVELOPMENT
If you do not currently have natural gas service to your home or business or are interested in having natural gas mainlines extended to a new development, please use the “Contact Us” form below or call 208-377-6408 (Treasure Valley), or Toll free; 1-800-548-3679. Please have the following information ready and our agent will connect you with an Energy Service Representative in one of our District Offices.
Helpful Information:
- Contact information (Name, phone #, email, physical address)
- Type of Gas equipment you are considering installing.
- Name of Heating contractor you are working with (if applicable)
WHAT TO EXPECT:
A representative will contact you to discuss the scope of the project and determine the cost to extend underground pipeline to your property. IGC’s Main and Service tariff, on file with the IPUC, determines the investment allowance. If the cost of the project is more than we are allowed to invest, you will be provided a quote of the difference. Once a service agreement has been signed by you and any applicable costs collected, your work order is scheduled for installation by our contractor. Please note that lead times can vary depending on the time of year; from 2-6 weeks for a service line and 4-10 weeks for a main line extension.
Thank you for considering natural gas for your energy needs. We look forward to serving you.
FREQUENTLY ASKED QUESTIONS
It depends on how much underground pipe needs to be installed to serve your property, the natural gas appliances you are installing, and other factors. New construction homes within subdivisions may have little or no cost.
Installation can often be done with minimal impact on your lawn or property. Our construction crews are very sensitive to your property and are careful to return the site to its original condition.
No. You will need to contact an HVAC dealer contractor to discuss equipment options, installation, and costs as well as potential gas meter locations.
Many propane appliances can easily be converted at a low cost. Consult your HVAC contractor about converting your propane appliances to natural gas.
The location of your gas meter will depend on many factors/features of your home. Please review our Meter Location Guidelines to better understand locations that are possible. If there is an existing gas stub on your property line, the meter will be designated on the same side.
PLEASE NOTE: If your property is in a town/county designated as a heavy snow area, the meter must be protected from heavy snow or ice accumulation. Refer to the meter location guidelines link above for more information.
Lead times for installation vary throughout the year and are often longer as cold weather approaches. If you are considering making the switch within the next 6 months, it’s best to contact us soon. Once your gas line is installed, you should have it activated and a meter set within 6 months.
REQUIRED INFORMATION FOR METER INSTALL
- Has the Service line been installed?
- Is this a Residential or Commercial Property?
- Subdivision Name, Lot & Block Number
- Has the Pressure Test been completed?
- Has the Pressure Test been inspected or tagged by the City/County/State?
- Has the house piping been tied to the meter bar?
- Is it level?
YOU WILL NEED TO BE ABLE TO VERIFY THE GAS APPLIANCES AND INDIVIDUAL BTU LOADS LISTED ON PREMISE CHARACTERISTICS
- Have there been any additions or deletions to the gas equipment that we should know about?
- What is the name and contact phone number of the contractor/heating dealer or customer for us to contact regarding any other questions?
- Is the Address visible from the street?
- Do we have clear access to the meter set location?